If you receive the same, you can go to the HP customer support website and enter the code, product ID and select your country to resolve the problem further. In case you cannot access Windows, we advise the usage of some other laptop to create the USB pressure, and boot the laptop to access the tool. However, make sure to disable Secure boot before doing that. Not only you can use this tool in case of a hardware issue, but if your computer is locked, you can use it to recover the computer.
If you could access your laptop however have a hardware failure for audio, video, and different input devices, you could set up the Windows model. They additionally have an app inside the Microsoft Store. HP offers some incredible tools to help consumers troubleshoot their computer for any hardware issue.
You will need a bit of technical knowledge to run it, and if you find it tough, you can also use HP Support Assistant, which offers one-click fixes, guided troubleshooting, and diagnostics. Skip to content Search for:. August 11, August 10, ehekgc. UEFI Fast and Extensive test The screen presentations the progress bar on a Command Prompt display screen along side the estimated time left to complete the check.
HP provides a variety of tools that can help customers troubleshoot any type of hardware problem. It will require some technical knowledge. If you have trouble with it, HP Support Assistant can help you. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Computer How-tos Windows. Contents hide. Added HpBiosUpdate version 3. Added Battery test improvements. Added Webcam Test support for select platforms.
Added Log upload feature for factory end of line audit in repair mode. Information in this document applies to the following:. Desktop PCs shipped after Workstations and Retail Systems shipped after HP Inc. The information provided is provided "as is" without warranty of any kind.
To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.
The information in this document is subject to change without notice. Other product and company names mentioned herein may be trademarks of their respective owners. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support.
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