Restore licences for your account. Restore licenses. If you are having trouble finding DLC or add-on content, please visit the guides below. Add-on content support. Season Pass support.
Need to contact us? Please provide the following information: Any error codes or messages. A detailed description of what happens and steps to replicate the issue. A timestamp date and time of an attempt to access the content. A screenshot or video of the issue if possible.
Was this article helpful? What went wrong? I found the article confusing. The article is out of date. Thank you! Need help? Although not confirmed, Sony will likely send you a free replacement cable in a matter of days once the problem has been confirmed. We like a lot of things about the DualShock 4 as a PS4 controller , but the soft rubber padding on its analog sticks can tear quite easily when playing a game that requires quick movements, like Bloodborne or Dark Souls.
Analog stick covers, such as GelTabz — available in stores like GameStop and on Amazon — pop right over your analog stick, providing an even more comfortable gaming experience while also protecting the stick itself. You may just need to clean your controller, too. We have a guide on how to clean your DualShock 4 from the inside out, so be sure to have that handy before you try to sync your PS4 controller again. Network connectivity problems are the most persistent complaint with the PS4 and often manifest themselves as either NW and WV errors.
Typically, network errors can be attributed to the PSN undergoing service maintenance error code CE , and you will just have to wait it out.
Outside of maintenance periods, however, there are several methods you can easily perform to get back online. User reports regarding malfunctioning optical drives have been trickling out since the PS4 launched. Some consoles are seemingly unable to eject discs, while others automatically eject discs upon insertion. Some reports have even claimed that the console will continuously attempt to eject a disc when there is no disc inserted.
This issue mainly plagues early PS4 models, which featured touch-capacitive power and eject buttons. When you touch the eject button on these models, a piece of rubber helps eject the disc. The problem here is that overheating can cause the rubber to inflate, and discs to eject randomly. Sony addressed this hardware issue in later models by replacing the touch-operated sensors with mechanical buttons, but for those with the original model, the risk of auto-ejecting remains.
How to download PlayStation games remotely When you purchase a game, you can choose to start the download remotely via a web browser or PlayStation App. Set up automatic downloads. Sign in to PlayStation. Select the game you want to download from your purchased list and select Download. Select which linked PS5 console or PS4 console you would like to download to. Your game will begin downloading automatically.
PlayStation App support. Upgrade an eligible PS4 game to the digital PS5 version. Was this article helpful? What went wrong? I found the article confusing. The article is out of date. Thank you! Need help? Contact our support specialists.
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