Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. How many pages can I store in the fax memory? Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not low or expended.
Are there any safety precautions I should take when handling the ink? Which Epson ink bottles should I use with my product? I spilled ink. I filled an ink tank with the wrong ink color. Select the questions to view the answers What steps can I take to prepare my product for storage? My nozzle check pattern prints with gaps because the ink tanks are expended. Paper or Media. Select the questions to view the answers What kind of paper gives the best results for high-quality printing?
Which type of paper can I print on? How do I create a custom paper size for my product in Windows? Does the type of paper I use really make a difference?
How do I know which paper or media type to select in my product's driver? Print Quality or Appearance. Select the questions to view the answers My product's Fix Red-Eye setting does not fix the red eye in my photo.
My printout has a slight slant. My printout is blurry or smeared. My printout contains garbled characters when I print from Windows or my Mac. My printout looks inverted, as if viewed in a mirror. My printout is grainy when I print from any application. My printout has incorrect margins. My printout has incorrect colors. How do I reduce the appearance of red eyes in my photos?
Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. How do I scan using Windows RT? Can I use Epson Scan with my Mac? Blank pages appear in my scanned image when using Epson Scan. I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
How do I decide which resolution to select when scanning from Epson Scan? Where do I place a legal-size document on my product to scan it? I am unable to scan multiple images at one time. I can't start Epson Scan in Windows or on my Mac.
How do I use the control panel buttons to scan? My scanning software doesn't work properly in Windows or on my Mac. The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. How do I scan a document so I can edit the text in a word processing program? Software or Setup. Select the questions to view the answers How do I set default print settings when I print from Windows or my Mac? Who do I contact for support on the software that came with my product?
How do I install the software for my product if I don't have the CD? I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac. Can I select a print resolution by indicating a specific dpi dots per inch setting? How do I set up my product with a WPS-enabled router or access point?
How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point? How do I restore my product's default settings? How do I install the latest scanner driver on my Mac? How do I obtain the latest product software for Windows or my Mac? How can I get a replacement CD for my product? Where can I find the IP address of my router? How do I add my product as an IP printer on my Mac?
Which Epson product software settings are not supported by Apple's AirPrint driver? What are the port numbers for Epson network printers wired and wireless? I can't get Epson Status Monitor to work over my wireless network. I see the message Unable to connect to the server. Please try again later. Does Epson make drivers for Linux? Who do I contact for software support? Wireless or Wired Connection. Select the questions to view the answers I tried to install my product on my Mac with a wireless connection, but the installation failed.
I tried to install my product's software for an Ethernet connection but cannot complete the installation in Windows or OS X. I was able to print from Windows before with an Ethernet connection, but now I can't. I can't print from my Mac with a wireless connection after I replaced my router. I tried to install my product in Windows with a wireless connection, but the installation failed. I can't print from Windows with a wireless connection after I replaced my router.
I can't print from Windows with a wireless connection since I received an exchange product from Epson. I can't print from my Mac with a wireless connection since I received an exchange product from Epson. How do I change from a Wi-Fi connection to a wired network connection? I was able to print from my Mac before with an Ethernet connection, but now I can't.
I was able to print from my Mac before with a wireless connection, but now I can't. I was able to print from Windows before with a wireless connection, but now I can't. Can I set up my product for both a USB and network connection? Select the questions to view the answers How do I determine the number of pages my product has printed?
If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT.
Mail : Katella Ave. Los Alamitos, CA Epson ET Downloads not available on mobile devices. Description : This file obtains and installs everything you need to use your Epson ET wirelessly or with a wired connection.
Compatible systems : macOS ICA Scanner Driver v5. Printer Driver v Description : This file contains the Epson Printer Driver v Remote Print Driver v Epson Event Manager v2.
Description : This file contains the Event Manager Utility v2. Epson Software Updater v2. Description : This file contains Epson Software Updater v2. Epson Connect Printer Setup Utility v1.
Uninstaller v1. Description : This file contains the Epson Uninstaller Utility v1. Epson Fax Utility v1. Description : This file contains the Epson Fax Utility v1. Mobile Apps. Epson iPrint App for Android. Description : Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world.
Epson iPrint App for iOS. Top FAQs. Select the questions to view the answers How do I reset the ink levels for my product? My printout has lines running through it.
What should I do? I cleaned the print head three times, but my printout still has white or dark lines running through it. How do I enable automatic double-sided printing for my product in Windows or on my Mac?
How should I load envelopes? How do I know when an ink tank needs to be refilled? How do I refill the ink tanks? How do I connect my product to my wireless network using my product's control panel? I'm having paper feed problems. Cloud or Mobile. Select the questions to view the answers What is Epson Connect? Is my Epson product compatible with Windows RT? Copy or Print. Select the questions to view the answers Printing is slow or my product stops printing when I try to print from Windows or OS X.
My product is printing blank pages from Windows or my Mac. Printing is slow over my wireless connection. How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
How do I set up my product for the fastest printing? How do I use the control panel buttons to copy a document or photo? How do I print with Windows RT? I can print with a wireless connection on my home network but not on a VPN virtual private network.
It takes a long time to copy a document. Error Messages or Lights. I see the message The paper source setting is invalid when making a copy from my product. Select the questions to view the answers How do I create speed dial and group lists for my fax numbers? When I send a hand-written fax, the recipient can't read the fax content. How do I change the baud rate or fax speed on my product? I can send a fax but can't receive one.
How do I clear the fax header on my product? How do I save faxes to my Mac instead of printing them? Will I lose faxes stored in the fax memory if my product is turned off? How do I save faxes to my Windows computer instead of printing them? How do I create a header for my faxes? How do I confirm my fax was sent? How do I send a fax from my product's control panel? Can I use a pre-paid calling card to send a fax? How do I send a fax using the Fax Utility on my Mac? How do I send a fax using the Fax Utility in Windows?
How do I restore my original fax settings? I'm having trouble sending or receiving faxes. How do I use an answering machine with my fax? How do I add a pause when I enter a fax number on my product's control panel?
Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. How many pages can I store in the fax memory? Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan.
I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not low or expended. Are there any safety precautions I should take when handling the ink? Which Epson ink bottles should I use with my product? I spilled ink. I filled an ink tank with the wrong ink color.
Select the questions to view the answers What steps can I take to prepare my product for storage? My nozzle check pattern prints with gaps because the ink tanks are expended. Paper or Media. Select the questions to view the answers What kind of paper gives the best results for high-quality printing?
Which type of paper can I print on? How do I create a custom paper size for my product in Windows? Does the type of paper I use really make a difference? How do I know which paper or media type to select in my product's driver? Print Quality or Appearance.
Select the questions to view the answers My product's Fix Red-Eye setting does not fix the red eye in my photo. My printout has a slight slant. My printout is blurry or smeared. My printout contains garbled characters when I print from Windows or my Mac.
My printout looks inverted, as if viewed in a mirror. My printout is grainy when I print from any application. My printout has incorrect margins. My printout has incorrect colors. How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor.
How do I change the font size of text when I print from software in Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. How do I scan using Windows RT? Can I use Epson Scan with my Mac?
Blank pages appear in my scanned image when using Epson Scan. I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? How do I decide which resolution to select when scanning from Epson Scan? Where do I place a legal-size document on my product to scan it?
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